Privacy Policy
## Who we are
This website is operated by Jagannath Hardware Pvt. Ltd. (trading as SAP Hardware), 6, 8th “A” Main Road, S.R. Nagar, Bengaluru – 560 027, India. You can reach us at saphardware2008@gmail.com. In this policy "we", "us" and "SAP Hardware" mean that company.
## What information we collect
- Enquiry details you choose to send us: name, phone number, email address, city, your message, and the product or series you asked about.
- Basic technical data such as your IP address and browser type, used to keep the site secure and to prevent spam.
- Anonymous visit statistics: which pages are opened, roughly where visitors come from and what kind of device they use. We count these ourselves, without cookies. Your IP address is not stored with them, and the visitor code we use changes every day, so it cannot be used to recognise you.
- Cookie and similar data, described in our Cookie Policy.
We do not ask for payment details, and we do not sell products online.
## How we use it
- To reply to your enquiry and send the product information, drawings or support you asked for.
- To connect you with the nearest display centre or distributor.
- To keep the website secure, understand how it is used, and improve it.
- To meet legal obligations.
## Sharing
We do not sell your personal data. We share it only with the service providers who help us run the website (for example hosting and email delivery), with our distributors when you ask for a local contact, and where the law requires it.
## How long we keep it
We keep enquiry records for as long as needed to deal with your request and our business records, and then delete or anonymise them.
## Your choices and rights
You may ask us to access, correct or delete the personal data we hold about you, or withdraw your consent, at any time by writing to saphardware2008@gmail.com. We will respond within a reasonable time and in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.
## Security
We use reasonable technical and organisational measures to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
## Children
This website is intended for businesses and adults. We do not knowingly collect personal data from children.
## Links to other sites
Our catalogues are shared through Google Drive links and other third-party sites. Their privacy practices are their own.
## Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.
## Contact
Questions about privacy? Email saphardware2008@gmail.com or write to 6, 8th “A” Main Road, S.R. Nagar, Bengaluru – 560 027, India.
